Join Manulife as a Senior Tax Advisor, focusing on individual insurance taxation in a hybrid work environment. Leverage your expertise to provide exceptional customer service.

The Tax Operations team at Manulife is seeking a skilled advisor to handle complex client inquiries effectively. The position will rely on your technical acumen and ability to communicate with clients, agents, and brokers. You will take proactive ownership of issues, ensuring efficient resolution while collaborating with various teams.

Key Responsibilities:
• Process tax-related transactions with accuracy
• Provide insightful responses to customer inquiries
• Manage urgent issues to avoid delays in processing
• Collaborate on year-end tax reporting with the Tax team
• Suggest and implement process improvements

Requirements:
• Relevant college diploma or equivalent experience
• Bilingual customer service expertise in French and Englis...