Lead a specialized team at RBC in the National Insolvency & Government Program department. Drive results and ensure service quality while developing staff knowledge and maintaining operational standards.

In this Senior Team Leader role, you will oversee a diverse team of service officers dedicated to Client Service Commitments. Your responsibilities include developing service quality, enhancing team performance, and implementing new processes. With your organizational abilities and experience in management, you'll proactively identify opportunities for improvement while adhering to operations risk policies.

Key Responsibilities:
• Drive team results and monitor service quality
• Develop and communicate goals and achievements
• Assess and resolve performance obstacles
• Implement new initiatives through training
• Ensure compliance with operations risk policies

Requirements:
• 3+ years of supervisory experience i...