Join the Ministry of Public and Business Service Delivery as a Senior User Experience Designer in Toronto, focusing on enhancing the user journey for government services. Utilize agile methods and client feedback to improve web solutions.

In this role, you'll lead the design process, ensuring a smooth user experience that aligns with both business needs and user goals. By collaborating with cross‑functional teams, you'll monitor UX activities and deliver essential design frameworks such as customer journey maps and wireframes. Your technology expertise will be vital in crafting integrated solutions that make a real impact.

Key Responsibilities

• Work with multidisciplinary teams on client assignments
• Use agile practices to incorporate end user feedback
• Lead UX activities and monitor project schedules
• Develop web design solutions and deliverables
• Create service blueprints, wireframes, and user research

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