Join the City of Toronto as a Senior Voice Systems Specialist to drive the efficiency of voice communication systems. This full‑time position focuses on system analysis, implementation, and support for enterprise solutions in Etobicoke.

In this integral role within the Technology Services division, your expertise in managing voice networks and applications is critical for enhancing operational efficiency across departments. You will leverage your experience with Cisco solutions to deliver quality services and respond effectively to user inquiries. Coordinating with developers and conducting system evaluations will be essential parts of your responsibilities.

Key Responsibilities

• Assess and optimize voice system performance and capacity
• Collaborate on application implementations following project management principles
• Manage installation and support of voice enterprise technologies
• Conduct research on hardware and software sol...