Lead transformative customer experience initiatives as a Senior VP of Product. Spearhead strategies in acquisition and lifecycle marketing to enhance customer engagement and ensure high retention rates.
In this role, you will take ownership of the product vision and team within the Customer Growth and Experience domain. Your expertise will guide the systems in place for acquisition, onboarding, and customer relationship management. This involves collaborating with diverse stakeholders to create a comprehensive customer journey that resonates.
Key Responsibilities:
• Enhance customer engagement through targeted acquisition strategies
• Define seamless support and trust protocols
• Establish a long-term strategic roadmap for products
• Mentor and develop a high-impact product team
• Facilitate teamwork across departments for product success
Requirements:
• 8–12+ years of product management experience
• At least 5 years in a senior leadership position
• Hi...