Step into a key support role as a Service Advisor at Western Tractor Company in Lethbridge. This full-time position focuses on delivering outstanding customer service while coordinating essential operations within the service department.
As a Service Advisor, your role combines front desk tasks, service writing, and administrative tasks. You will communicate service progress, ensure invoice accuracy, and enhance overall customer experiences. This is an excellent opportunity for someone organized, with strong customer interaction skills and a knack for managing multiple tasks in a high-energy environment.
Key Responsibilities:
• Direct customer calls and inquiries efficiently
• Create and manage detailed work orders
• Assist with billing and customer payment processing
• Maintain service files and customer profiles accurately
• Support scheduling and technician workflows
Requirements:
• 1-3 years of relevant service advisory or administrative experience
• H...