Lead the team at Belron Canada as a Service Centre Manager, overseeing daily operations while prioritizing customer care and team accountability. This role is integral to creating a supportive work environment.
In this hands-on role, you'll manage all aspects of your Service Centre. You'll build authentic customer relationships, ensuring each visitor receives the service they deserve while empowering your team to succeed. Your leadership will drive performance and establish a culture focused on growth and results.
Key Responsibilities:
• Take ownership of the Service Centre operations
• Build genuine relationships with customers for increased satisfaction
• Ensure a customer-first approach in daily interactions
• Identify revenue-boosting opportunities for the Centre
• Lead your team towards achieving strategic goals
Requirements:
• Minimum of 3 years in management or leadership roles
• Sales experience is advantageous
• Strong focus on team development...