Lead the delivery of Student Information Systems at the University of Alberta. This hybrid role emphasizes governance and enhancements in Oracle PeopleSoft Campus Solutions.
As the Service Delivery Manager, you will be instrumental in ensuring reliable application performance while overseeing stakeholder coordination. Reporting to the Senior Manager of Enterprise Systems, your input will be vital in driving development initiatives that support the University's strategic direction.
Key Responsibilities:
• Oversee delivery of Oracle PeopleSoft Campus Solutions
• Liaise between stakeholders and technical teams
• Ensure reliable application performance and service quality
• Advocate for continuous improvement and user satisfaction
• Coordinate hosting and application management resources
Requirements:
• Experience in service delivery management
• Familiarity with Oracle PeopleSoft systems
• Strong leadership and coordination abilities
• Knowledge of hybr...