Service Delivery Manager
Support and oversee the delivery of roadmap for a value stream in the Digital hub team.
Manage the day-to-day development and support services, provided by offshore 3rd party teams
Create and maintain delivery plans, roadmaps, and release schedules.
Facilitate Agile ceremonies (daily stand ups, sprint planning, reviews, and retrospectives).
Lead and drive all aspects of project delivery ensuring that key time, quality and cost milestones are achieved.
Conduct regular project team meetings with key internal and external stakeholders as appropriate to ensure that projects stay on track
Use appropriate Agile methodologies (Scrum or Kanban), lead Agile ceremonies, continually learning and iterating, and coaching the team in Agile DevOps practices.
Define and agree delivery plans and roadmaps for all the projects planned throughout the year.
Managing team resources, monitoring progress, tracking metrics and identi...