Step into a managerial role with Agriterra as a Service Manager in Camrose, AB. Oversee a skilled team while focusing on maximizing efficiency and enhancing customer satisfaction.
In this key role, you will manage the service department's day-to-day operations, promoting teamwork and high-quality service. Your responsibilities include handling performance appraisals, financial reviews, and coaching staff to meet defined goals. Improving customer engagement through strategic action is essential.
Key Responsibilities:
• Manage the service department's operational workflows
• Develop and mentor service staff, ensuring performance standards
• Analyze service metrics and drive towards financial success
• Address client feedback to boost satisfaction levels
• Verify accuracy and quality of work orders submitted
Requirements:
• Experience in service or operations management preferred
• Journeyperson or Technicians certification is a plus
• Knowledge of agricul...