Elections Ontario is looking for a Service Design Coordinator to improve electoral services. Join a team focused on user-centered enhancements, employing advanced methodologies like journey mapping.
In this permanent role, you will drive service design and process improvement projects within the Design & Strategic Innovation Division. Your expertise will utilize human-centered design methodologies, facilitating workshops that translate research into actionable insights, enhancing electoral services in a meaningful way.
Key Responsibilities:
• Deliver service design and process improvement initiatives
• Apply human-centered design principles effectively
• Facilitate workshops for key stakeholders
• Translate research insights into practical improvements
Requirements:
• Minimum of 3 years in Service Design
• Post-secondary education in design-related field
• Strong analytical and problem-solving skills
• Excellent communication and facilitation skills
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