Elevate your career as a Service Designer focusing on service innovation and program review tasks. Shape the future of digital services through hands-on research and cross-functional team collaboration.
This role offers exciting opportunities to work with Our Client on various projects aimed at digital transformation. You will be a key member within Agile teams, engaging in user research, backlog refinement, and service prototyping. Balancing two to three projects, you will ensure services are designed efficiently and effectively.
Key Responsibilities:
• Review current services to identify improvement opportunities
• Facilitate user story creation and agile processes
• Execute prototyping and evaluate user experience
• Prioritize tasks based on project needs
• Support change management initiatives for service delivery
Requirements:
• Proven experience in service design methodologies
• Experience in Agile environments with cross-functional teams
• Must b...