About This Opportunity
Lead equipment support services at Brandt as a Service Manager in Val d'Or. Oversee service delivery and build strong customer relationships while effectively managing the team.
In this vital role, you will manage day-to-day activities of service operations and ensure timely project completion. Your experience in service management and your strong customer focus will be key in diagnosing issues and enhancing service delivery across various locations. This position requires coordinating with multiple departments to ensure service efficiency while maintaining Brandt’s high standards.
Key Responsibilities:
• Manage workflow to ensure timely service completion
• Build relationships with customers and internal teams
• Prepare quotes, oversee orders, and manage billing
• Diagnose service issues and resolve customer complaints
• Collaborate on safety and quality compliance
Requirements:
• 5–7 years in service managemen...