Lead customer service excellence as a Service Supervisor at Dufresne in Dryden. Drive customer satisfaction and manage service operations efficiently.
Dufresne Furniture & Appliances seeks a Service Supervisor for its Dryden store, committed to enhancing guest experiences and managing service standards. You will address customer service inquiries, oversee warranty processes, and maintain a composed work environment. Strong organizational and communication skills are essential.
Key Responsibilities:
• Provide comprehensive support to service guests and vendors
• Answer inquiries promptly while following company procedures
• Process warranty applications and inspections effectively
• Manage logistics for stock inflow and damaged items
• Ensure support meets or exceeds customer expectations
Requirements:
• High School Diploma and preferred customer service experience
• Good computer skills with Microsoft Office proficiency
• Excellent verbal communication ...