Elevate PointClickCare's ServiceNow platform as a skilled Administrator/Developer. You'll play a crucial role in enhancing feature delivery and platform usability for all teams.
As the primary owner of the ServiceNow environment, you'll be responsible for its daily administration, including break-fix support, ITSM module configuration, and system integrations. Your role involves partnering with teams to expand the Service Catalog and ensuring data integrity across systems. You'll also be engaged in testing, quality assurance, and creating user-friendly documentation.
Key Responsibilities:
• Supervise daily health of the ServiceNow platform
• Configure and maintain ITSM modules effectively
• Create third-party integrations using APIs
• Manage upgrades and vendor relationships
• Develop and sustain technical documentation
Requirements:
• 3+ years of ServiceNow platform experience
• Proficient in JavaScript, HTML, and REST/SOAP
• Solid analytical and commu...