About This Opportunity
Take the lead as a ServiceNow CMDB and ITOM Architect in Calgary, AB, for a vital 6-month project. Your expertise in ServiceNow CMDB and ITOM will be essential in designing and operationalizing capabilities.
We are seeking an experienced ServiceNow CMDB & ITOM Lead with 6-8 years in the field. As a subject matter expert in ServiceNow, you will build CMDB and ITOM from the ground up. The role demands strong strategic definitions and governance to ensure a reliable CMDB ecosystem.
Key Responsibilities:
• Define CMDB and ITOM architecture aligned with business needs
• Establish CMDB operating model and governance structures
• Design and implement CMDB following ServiceNow best practices
• Create governance processes for certification and auditing
• Implement ITOM Discovery and Service Mapping solutions
Requirements:
• 8+ years of hands-on ServiceNow experience
• Proven success in greenfield implementations