ServiceNow Developer - 100% Remote in Mexico

• Expertise in understanding the customer business need and decipher it for technical development in ServiceNow
• Specialization in designing solutions on ServiceNow platform basis the customer need
• Specialization in providing scope, effort estimates and suggesting development methodology for the required ServiceNow solutions
• Experience in creating user stories or work break down structures to enable the technical team to work upon deliverables
• Experience in tracking work items and reporting the progress to different stakeholders
• Experience in handling escalations from within the team as well as project stakeholders
• Know how to conduct requirement gathering for ServiceNow implementation
• Experience in conducting Technical Reviews, End User Trainings
• Strong Experience in configuration of IT Service Mgmt. - Incident Mgmt., ...