Title: ServiceNow Developer

Location: Canada, remote

Seniority: Intermediate

Estimated Duration: 12 months with possible extension for another 24 months

Work Authorization: any (candidate must be authorized to work in CA)

Job Summary

The contact center program is initiated to bring consistent service to 80+ contact centers located within different ministries. Reporting to the Contact Centre Service Owner, the resource will participate in development and maintenance needs identified within the contact center program. This includes ServiceNow capabilities, ServiceNow integration with CX-One and associated tools.

Responsibilities

• Design, develop, test and implement the Client features in ServiceNow. Troubleshoot and resolve issues in Client solution in ServiceNow and the integrations. A ServiceNow Developer applies a broad knowledge of various technical areas to foresee ...