Join SoftwareOne as a Senior Consultant specializing in ServiceNow ITAM. Drive impactful business processes and lead engaged teams to achieve outstanding IT outcomes.
In this Senior Business Process Consultant role, you will lead various stages of ServiceNow engagements, ensuring processes are aligned with best practices in IT Asset Management. Collaborating closely with clients and delivery leaders, your focus will be on translating complex requirements into actionable tasks, along with mentoring fellow consultants. The integration of AI in handling workflows adds to the innovative edge of your responsibilities.
Key Responsibilities:
• Lead end-to-end process discovery activities
• Facilitate requirements workshops with cross-functional teams
• Design optimized future-state solutions
• Support implementation and validate outcomes
• Guide and mentor junior consultants
Requirements:
• 5–7 years of experience in business process or consulting
• Proficiency i...