ServiceNow ITOM Consultant

Job Title: ServiceNow ITOM Consultant
Location: GTA, Ontario, Canada
Employment Type: Contract / Full-Time

Position Overview

Seeking a ServiceNow ITOM Consultant to design and implement IT Operations Management solutions that improve infrastructure visibility, service mapping, and operational efficiency.

Responsibilities

• Configure and maintain CMDB, Discovery, Service Mapping, and Event Management.


• Ensure CMDB governance and data quality.


• Integrate monitoring and infrastructure tools with ServiceNow.


• Support cloud and hybrid infrastructure environments.


• Troubleshoot and optimize ITOM processes.

Required Skills

• ServiceNow ITOM


• CMDB Management


• Discovery and Service Mapping


• Event Management


• Operational Intelligence


• Cloud ...