7+ years of experience in ServiceNow platform delivery, including ITSM or ITOM or CMDB, or CSM
- Knowledge of ServiceNow Platform: Understanding of the ServiceNow platform and its capabilities.
Business Acumen: Understanding of business needs and how technology can be used to solve them.
Preferred Skills
ITIL v4 Foundation Certification
Experience in IT Service Management (ITSM): Familiarity with ITSM processes and best practices.
Experience in other ServiceNow Practices: CMDB/CSDM, Service Catalog
- Strong hands-on experience with Flow Designer, Integration Hub, scripting, and platform configuration.
- Proven track record managing ServiceNow projects in hybrid or agile environments.
- ServiceNow Certified System Administrator (CSA) or higher.
- Excellent communication skills in English (Intermediate to Advanced).
non mandatory
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**Do**
1. Bridging the gap between project and support teams through techno-functional experti...