Job Description

Req ID: 317000 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow System Administrator to join our team in Mexico City, México (MX-MEX), Mexico (MX).

•Responsible for Upgrades and update set movements to higher environments•First point of contact to address reported issues with the operation of the ServiceNow platform.•Day to day administration of the ServiceNow system including adding Users, Groups and Roles ensuring that these conform to the agreed standards for access to the platform.•Adheres to existing platform governance process for support, maintenance and agreed SLAs.•Monitor work queue and work with teams to resolve support issues in the ServiceNow platform.•Monitor Health, usage and overall compliance of ServiceNow and its applicat...