Ensure optimal store operations and member service excellence as a Shift Lead. Lead by example, guiding your team to meet operational goals and enhance the shopping experience.
In this dynamic role, you will be accountable for the daily running of the store during your shift. Leading colleagues effectively, managing store tasks, and delivering outstanding service are vital components of success. Set the tone for a collaborative environment that prioritizes member satisfaction.
Key Responsibilities:
• Lead and coach staff during assigned shifts• Maintain high operational standards throughout the day• Oversee all daily retail activities and cash handling• Address member queries and ensure resolutions• Promote adherence to safety standards and regulations
Requirements:
• Proven experience in a supervisory retail role• Familiarity with retail operations and commercial KPIs• Strong communication skills and team leadership capabilities• Experience in store openings and closure...