Support customer success as a Solutions Engineer with a focus on technical discovery in video solutions. Utilize your networking and Linux skills to drive effective pre-sales engagements.
This on-site or hybrid full-time role is ideal for a technically curious individual eager to engage with clients and technical teams. You will facilitate discussions around technical requirements while documenting interactions in a structured manner, enhancing overall solution effectiveness. Expect mentorship and opportunities for progressive learning.
Key Responsibilities:
• Document and clarify technical requirements during customer engagements
• Attend meetings to build customer understanding and confidence
• Assist in designing solutions and preparing technical documentation
• Work collaboratively with Product Management and Support teams
• Facilitate product evaluations and customer training sessions
Requirements:
• Strong background in Linux and networking
• Experie...