Overview:

Join Xerox in an onsite Technical Support role supporting print and document management operations at our customer location in Cuautitlán Izcalli. This position is responsible for incident resolution, user support, equipment maintenance, and service reporting, helping ensure operational continuity and compliance with established service levels.

Why Join This Team?

· Be part of a team focused on delivering exceptional customer service
· Gain experience in technical support and print equipment maintenance
· Contribute to the success of a dynamic operational environment
· Collaborate with Xerox and customer teams to deliver service excellence
· Access opportunities for learning and professional development

What You Will Do:

· Respond to onsite incidents and service requests from end users
· Perform routine site walkthroughs and inspections of assigned equipment
· Prepare Excel reports rela...