Job Description Summary

Negotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Impacts quality of own work and the work of others on the team. Focused on execution of standard enabling activities/provision of advice subject to policy and work routines within an enabling discipline. There may be some latitude to rearrange the sequence to complete task/duties based on changing situations.

Job Description

• Provide oversight to large suppliers or Business Process Outsourcing. Ensure Business Process Outsourcing compliance with SLAs and act as the primary point of contact on all service level issues and resolution.
• Broadening knowledge of theories, practices and procedures in own discipline to execute functional policy/strategy; still developing functional knowledge and skills.
• Basic understanding of key business d...