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About This Opportunity
Your Responsibilities - Lead the Spare Parts team
- Responsibility for the support of the Service Department and Service Engineers
- Supporting the Sales Department regarding Spare Parts
- Responsibility for the Spare Part stock and dispatch area
- Correspondence with Headquarters Spare Parts Managers
- Technical clarification regarding Spare Parts and/or recommended Spare Parts lists and offers
- Forwarding of service information
- Preparation of quotations and Spare Parts proposals
- Pro‑active offering of modification kits and exchange programs
- Follow‑up quotations and evaluation of reasons for not received orders
- Booking and invoicing of spare parts
- Forwarding shipping documents to customers
- Monitoring debtors accounts and active collection of outstanding invoices together with the accounting department
- Arranging and dispatching quality certificates
- Processing ...