Victoria Park Medispa is seeking a Application Specialist as an integral member of the IT team and supports our Medispa clinics by researching, evaluating, configuring, and implementing new features and enhancements within the organization’s clinic management platform (Zenoti) and other business applications. This role focuses on early-stage functionality development, defining requirements, testing, configuring workflows, and preparing operational departments for adoption. Responsibilities include the creation of high-quality training content, planning field implementation, and coordinating smooth handover of mature features to operational owners. Once a feature or software solution is fully defined, tested, and ready for steady-state use, this role transfers responsibility to the appropriate operating teams.

Key Responsibilities

Application Management & Enhancement

• Review Zenoti release notes, updates, and new features to identif...