Lead café performance and guest experience as Slo Coffee's Operations Manager. Blend strong coffee expertise with exceptional hospitality to elevate service standards and operational excellence.
Slo Coffee seeks a hands-on Operations Manager for its specialty café. This role demands 5+ years of experience in café or food service and emphasizes operational leadership, specialty coffee knowledge, and customer engagement. You will be at the forefront of managing workflow, team training, and guest interactions to cultivate memorable café experiences.
Key Responsibilities:
• Oversee daily café operations for quality service
• Maintain specialty coffee standards across all offerings
• Train and develop baristas and support staff
• Resolve guest concerns with empathy and professionalism
• Manage inventory and forecast ordering needs
Requirements:
• Minimum 5 years in hospitality or café management
• Strong specialty coffee knowledge and leadership
• Experience...