SUMMARYThe Sr.Credit Specialist is responsible for managing a customer portfolio to prevent delinquency of the Mexico segment accounts receivable.Investigate, evaluate, analyze, and resolve customer allowance and chargeback claims.Insure customer billing and related activities are compliant with Mexico CFDI requirements (Comprobantes Fiscal Digital por Internet).
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:Resolves, collects, and manages customer receivable accounts, outstanding invoices, and claims utilizing internal and external resources including personal visits with customer representatives.Generate tax compliant billing of customer accounts and ensure proper EDI customer receipt of same consistent with Mexico CFDI requirements.Facilitate, research, and analyze allowance or chargeback deductions taken by customer via interaction with sales manager or functional specialist, analysis of customer specific allowance budget, and resolution through credit memo issuance or ch...