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Chubb, a leading global insurance company with a presence in more than 54 countries, is opening its new Engineering Center in Bogotá. This strategic hub will drive digital transformation and the development of innovative technology solutions for the company worldwide.
This role has a primary focus on leading the implementation and evolution of Dynatrace across key NA/LATAM applications, ensuring the maturity of observability and AIOps capabilities in collaboration with SRE and engineering teams. It is also responsible for proactive application performance monitoring through metrics, dashboards, alerts, synthetic testing, and automation, with the goal of detecting anomalies and reducing Mean Time To Resolution (MTTR). Additionally, the role supports the integration of alerts and events with Service Desk and CMDB systems, and works closely with application development teams to assess the impact of code changes and keep monitori...