SRE Project Manager (SRE, ITIL, DevOps, PM)
Location: Toronto – Hybrid (4 Days WFO)
Duration: 12 Months
Job Description
- Define and own the SRE transformation roadmap aligned with business objectives and platform priorities.
- Strong understanding of SRE principles including SLO/SLI, error budgets, toil management, and observability.
- Lead SRE maturity assessments across Observability, Incident Management, Problem Management, Shift Left, and Operational Readiness.
- Establish and govern SRE operating models in collaboration with Development, Operations, Security, and Architecture teams.
- Drive adoption of SLOs, SLIs, SLAs, and error budgets across critical services.
- Act as the primary interface between engineering teams, service management, leadership, and external partners.
- Manage multi-workstream SRE programs, ensuring d...