Steer customer success as a bilingual Account Services Retail Lead with Staples. Lead retail and online operations to enhance the delivery of branded merchandise solutions.
As a key leader, you'll oversee a $4–8M portfolio, ensuring exceptional operational performance while leading a talented team. Your role will require collaboration with sales to create effective strategies, maintain relationships, and execute on-time programs that meet performance expectations.
Key Responsibilities:
• Direct the management of a $4–8M online business
• Oversee multiple SPP retail locations and operations
• Collaborate with sales for strategic account planning
• Build trust as the primary contact for clients
• Manage inventory and purchasing effectively
Requirements:
• Bilingual fluency in English and French
• 5+ years in a related selling or operational role
• At least 2 years managing teams
• Proficiency with office tools like Word and Excel
• Preferred: Bachel...