Responsibilities

Store Managers (SMs) are accountable for leading profitable operations of their store, executing the three focal points of the company's retail strategy: customer service, in‑stock, and store appearance. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow‑up. SMs must stay ground‑engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people‑side of the business. SMs must establish a presence in their store by conducting regular s...