Drive growth in healthcare as a Strategic Account Manager with SimpleSet. Leverage your expertise in SaaS and CRM to enhance customer relationships and satisfaction.
At SimpleSet, the Strategic Account Manager will play a vital role in managing customer relationships and overseeing CRM software. You will work alongside sales and customer success teams to ensure satisfaction and monitor customer engagement. This position will allow you to identify expansion prospects and deliver insightful reports to clients.
Key Responsibilities:
• Manage and cultivate customer relationships for growth
• Oversee effective management of CRM software
• Address customer issues promptly and efficiently
• Deliver insightful reports and presentations to customers
• Collaborate with sales teams on customer strategies
Requirements:
• Strong communication and interpersonal skills
• Proven track record in account management (1+ year preferred)
• Experience with SaaS technologies ...