Lead operational excellence at a strategic level as an Operations Manager for Strategic Accounts. This role focuses on process optimization and project management to enhance customer experience and drive revenue growth.
As an Operations Manager, you will spearhead daily operations while ensuring adherence to service level agreements (SLAs). Your expertise will aid in standardizing processes like inventory management and express delivery programs. You'll manage cross-functional teams on projects that improve efficiency and scalability in serving enterprise clients.
Key Responsibilities:
• Own daily operational support for strategic accounts
• Standardize core processes and inventory management
• Manage cross-functional projects supporting strategic initiatives
• Drive automation and system enhancement projects
• Develop reporting dashboards to track performance
Requirements:
• 5–8+ years in operations or project management
• Proven leadership in cross-funct...