About This Opportunity
Join Arc’teryx as a Strategic DAP Systems Specialist to champion digital transformation in North Vancouver with a hybrid work setup. Your role will focus on optimizing DAP usage for organizational success.
Working under the SAP Training Manager, you will influence DAP governance while fostering a collaborative environment across key business areas. Your previous experience in SaaS will be vital as you develop user-centric training solutions and elevate the platform’s effectiveness company-wide.
Key Responsibilities:
• Improve DAP adoption metrics for digital strategies
• Develop a user community for power user engagement
• Create and manage training content tailored for users
• Provide ongoing support and optimize DAP functionality
• Define content quality controls and maintain hygiene
Requirements:
• 8+ years in digital adoption or SaaS environments
• Familiarity with WalkMe or similar DAP tools
• Proven ability to understand and address user challenge...