Shape the future of Toptal as SVP, Professional Services, delivering innovative operational frameworks in a global, remote model. Your role will be pivotal in redefining service success across lines.
At Toptal, as SVP, your mission is to lead and optimize the organization’s professional services. You will be hands-on, with a focus on defining strategic objectives and executing operational excellence that meets client needs. Leveraging an engineering mindset, you’ll create solutions that scale talents acquisition and service delivery.
Key Responsibilities:
• Create an executable vision for professional services
• Oversee organizational structure and leadership for Services
• Instill operational rigor and accountability
• Craft operational roadmaps to meet business goals
• Ensure client satisfaction through scalable systems
Requirements:
• Bachelor’s degree required; Master's degree preferred
• 10+ years leading complex service organizations
• Proven oper...