**Job Description Summary**

**Job Description**

**What you’ll do**

+ **Execute** end-to-end customer parts fulfillment across the order lifecycle, ensuring timely, accurate resolution of customer issues.
+ **Interface** daily with internal and external customers to meet order fulfillment needs, customer deadlines, and quarterly sales and cash targets.
+ **Coordinate** cross-functional teams (Engineering, Sourcing, Pricing, Shipping, Factories, Commercial, and Field) to support delivery commitments.
+ **Manage** Order-to-Remittance (OTR) activities in collaboration with Project Managers, Engineering, and CM&U teams.
+ **Serve** as the primary point of contact and voice of the customer for order inquiries, complaints, and delivery escalations.
+ **Oversee** material shortages and returns in alignment with inventory management and quality strategies.
+ **Manage** all international shipments into and outside of the U.S., including strong ...