Elevate the customer experience as a Downtown Ambassador, connecting with individuals and supporting local services. Your role will be pivotal in promoting downtown activities and businesses.
Reporting directly to the Downtown Ambassadors Manager, you'll take on the essential task of providing customer assistance and attending to the needs of downtown businesses. This part-time position is ideal for individuals who possess strong communication skills and a love for engaging with the public. Responsiveness to community needs and a proactive mindset are key to succeeding in this role.
Key Responsibilities:
• Act as a concierge for public inquiries and support
• Provide tour assistance and guidance downtown
• Promote events and initiatives of Downtown BIZ
• Distribute promotional materials and collect feedback
• Monitor cleanliness and report any concerns
Requirements:
• Background in customer service is required
• Strong interpersonal and problem-solving abi...