**Description**This job is responsible for supervising a team of agents to execute the established protection measures to safeguard and guarantee the integrity of the personnel staff and the success of the transported freight in case of emergencies.
**Accountabilities**- Coordinates the contracted services of security and evaluating its performance, to guarantee the quality and efficiency.
- Understands the relevant business metrics and applies effective tactics to sustain a culture of operational effectiveness that produces teams of high performing, engaged and empowered operational leaders.
- Identifies when a rule/regulation/policy has been violated and has one-on-one accountability conversations with an individual who has not met expectations, using KCS Candor, Aligning the Stars & KCS ABC's, and have the individual produce better results.
- Demonstrates KCS's commitment to being ONE TEAM - Living a Speak Up Culture - by using communication and interpersonal skil...