Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Responsibilities

• Cultivate strong client relationships, ensuring excellent guest satisfaction with service and menu options.
• Act as the secondary point of contact for clients, guests, and Compass upper management.
• Assist the Manager in reporting SLA results to guests and proactively addressing client needs.
• Serve as the secondary point of contact for managers and team members, overseeing unit associates.
• Coach and guide associates, supporting them in achieving their career goals.
• Collaborate with the Manager in all phases of operation planning, including inventory management and space utilization.
• Execute unit‑specific policies and maintain positive vendor relationships.
• Oversee floor operations, service q...