Job Description
A large North American construction company has recently completed a major Coupa implementation as part of a broader procurement modernization initiative.

You will be responsible for guiding suppliers of all sizes—from small family-run businesses to large enterprise vendors—through the onboarding process. This includes responding to inquiries, providing step‑by‑step assistance, and ensuring suppliers complete the required onboarding tasks within Coupa.

-Support suppliers through the Coupa onboarding process
-Answer supplier questions via email and phone
-Provide clear guidance and troubleshooting for onboarding issues
-Track onboarding progress for a large supplier population
-Communicate professionally with suppliers ranging from small “mom and pop shops” to major vendors
- Follow up with suppliers who have not yet completed onboarding
-Collaborate with procurement and project teams to resolve escalations
-Maintain accurate doc...