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About This Opportunity
Scope:
The role involves supporting AR application built on IBM AS400 (iSeries) system. The candidate will work in an integrated delivery model focused on delivering stable, scalable, and efficient solutions that align legacy systems with evolving business needs.Technical Environment:
Application: Blue Yonder Advanced ReplenishmentCloud Architecture: MS Azure / Private CloudPrimary Skill: RPG ILE/CL400 Secondary Skill (Frontend) – React JS, Node JSWhat you’ll do:
Provide technical support during customer upgrades, deployments, rollouts, and post-production phasesMaintain positive customer relationships by resolving conflicts and issues, managing expectationsDocument learnings and create knowledge articles for repeated casesBring in new ideas for automation, re-use and service improvementsUnderstand the SaaS offering, features and functionality deployed for a given...