Blue Yonder Title:
Support Engineer
Other Comparable titles:
- Functional Analyst / Technical Consultant
Overview:
- Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor's Best Places to Work
- Seeking an astute individual that has a strong techno functional foundation to support BY WMS Solutions
Scope:
- Core responsibilities to include WMS support for SaaS accounts hosted in cloud native (we use Azure)
- The team currently comprises of 300+ global associates across North America, Europe, India / LATAM (COE) and APAC and is expected to grow rapidly.
What you'll do:
- Work with cross functional teams including Product Development, Consulting and Cloud services
- Demonstrate sense of urgency and proactiveness to get problems resolved.
- This position may require 24x7/Weekend coverage and response to systems alerts during 'on-call' periods.
- provide excellent customer experience and solut...