Patrique Mercier Recruitment FR is a premier recruitment agency known for connecting talented professionals with exceptional job opportunities throughout Greece. We are thrilled to announce an opening for a Swedish Speaking Customer Happiness Specialist. This role is essential for ensuring that our Swedish-speaking clients receive impeccable service and support, contributing to their overall satisfaction and loyalty.

Responsibilities

• Serve as the key point of contact for Swedish-speaking customers, providing support through multiple channels such as phone, email, and live chat.
• Enhance customer experiences by effectively addressing inquiries and resolving challenges faced by our clients.
• Keep detailed records of customer interactions and feedback in the CRM system for future reference and analysis.
• Identify trends and opportunities for enhancing the customer experience based on customer communications.
• Work hand-in-hand wit...