Patrique Mercier Recruitment FR is dedicated to connecting skilled professionals with dynamic career opportunities. We are currently seeking a Swedish Speaking Customer Support Representative for an Online Travel Agency. This role is perfect for individuals who are passionate about travel and excel at providing exceptional customer service to Swedish-speaking clients.

Responsibilities

• Provide top-notch customer support to Swedish-speaking clients regarding their travel inquiries via phone, email, and chat.
• Assist customers with bookings, itinerary questions, and service details.
• Effectively resolve complaints and issues to ensure a smooth travel experience for customers.
• Maintain accurate records of customer interactions and ensure the timely follow-up on outstanding inquiries.
• Collaborate with travel partners and internal teams to address customer needs efficiently.
• Educate clients about travel options, policies, ...