Position Summary

The Systems Administrator will support and manage a Windows based environment and a range of accompanying applications and services that enable business operations at our multiple sites across western Canada and northwestern US. This is considered an in-office position based out of our office in Edmonton, Alberta, though on occasion the incumbent will be required to travel to our surrounding sites.

Key Responsibilities

• Helpdesk operations supporting primarily Microsoft applications, Windows PCs and peripherals.
• User account management
  • Prep new and existing PCs for service
  • Active Directory account management
  • Office 365 (Exchange Online, Teams, SharePoint) / Azure AD account management
  • RingCentral VOIP account management
• Basic administration of a virtualized (VMware) Windows server environment
• PC lifecycle tracking and management
• Troublesh...