System Administrator (Linux/Windows)
The System Administrator will provide Linux and Windows server and network support. Additional tasks will include maintaining systems, troubleshooting customer-related issues and assigned project work.
Requirements
Monitoring managed customer equipmentTake lead on Project workManaging & monitoring the ticketing system queueProviding remote troubleshooting and onsite troubleshooting as requiredPerforming administrative tasks and troubleshooting for managed desktop clientsReviewing and analyzing logs such as security and maintenance log filesEscalating to next level technical/vendor support as neededProactively contacting customers when critical events requireStrong communication skills – written and verbalExcellent customer service skills in person, over the phone and via email<...