Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Systems Engineer to join their growing team.

As a System Engineer, you will be responsible for Tier 2 level support for global IT infrastructure platforms and applications. You will work with a wide variety of the latest best-in-class technologies. You thrive in a fast-paced, dynamic environment. The position focuses on infrastructure operations support and system availability.

Responsibilities

Perform Tier 2 troubleshooting on a wide range of incidents, including web services, platforms, infrastructure, network, security, and telecomm and applications.

Provide technical guidance and assistance to Incident Coordinators.

Collaborate closely with or escape issues to Tier 3 groups such as System Administrators, Networks, DevOps, Development Engineers, etc.

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